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Job log

 

Microsoft Excel - From Beginner to Expert in 6 Hours/ EXCEL DASHBOARD REPORTS

Small Business Help Desk Call Tracking

The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner. Download the evaluation copy and take it for a test drive.

Easy setup
Straightforward data entry
Unlimited number of records
Reports generated by click of your mouse

Job Log  Payment Problems & Options | Download Demo | Developers Site

Also See: Train Log, Crop Log, Duffer's Log, Lawn Log, ToolKit, Club Log, Home Log & Job Log

Special! Free Choice of Complete Excel Training Course OR Excel Add-ins Collection on all purchases totaling over $70.00. ALL purchases totaling over $150.00 gets you BOTH! Purchases MUST be made via this site. Send payment proof to [email protected] 31 days after purchase date.


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Microsoft Excel - From Beginner to Expert in 6 Hours/ EXCEL DASHBOARD REPORTS

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