Hello, this is an old project that I started on ozgrid, it's already finished but I need some help with a few changes,
The concept is simple, this sheet acts as title & description generator that user can copy in their tickets to have good quality tickets
Each client has certain templates, in a pop-up form you choose a client, then you proceed to select the type of interaction --> Category ---> Subcategory ----> Subject
Once you go through these steps you will have a title and description that you can copy, and finally from a contacts table if you input user's email in the form you get his/her contact info in the description.
it's difficult for me to explain so I am sure once you check the attached file you will have an idea how it works,
My request is to change the structure or the way the client is chosen, instead of a form with pictures, I just want a list view with names Client 1, Client 2.....etc,
I don't know if it's feasible but i want the file urgently and today, im sure a skilled vba programmer can finish it quick.
Thank you all, i'll send the 10% for OZgrid now