BUY Ezy Call Manager
A productivity tool to track and manage in-coming calls and follow-up action to your organization. Ezy Call Manager is a productivity tool for Windows 95/ 98/ ME/ 2000/ XP or NT4.0 or above that you can use in a small one man, home based business or a larger corporate environment of up to 30 users. It has licensing options and technical capability built into it to let it scale from one user to 30 users connected simultaneously on a Network.
You use it to track and manage in-coming calls to your organization. In summary, you can use it for
1. Logging in all in-coming calls to your organization.
2. Prioritize all calls such that follow-up action can be done according to its priority.
3. Keeping a record of all follow up action taken if necessary for each call
4. Specify who recorded the call and who needs to follow up on it.
5. Easily search and locate calls & follow up action in a whole variety of ways like call received date, call follow up date, follow up person, product or subject, priority or status
Use it in a Standalone (one user) environment or for everyone in the company to share this information.
1. It is ideal for example in a Sales department to ensure that no in-coming leads are left un-answered. If you have spent top dollars on advertising & marketing, you would want to ensure that no in-coming leads have not gone to waste due to a lack of management of all these in-coming enquiries. With Ezy Call Manager, you can ensure that all leads are recorded and all follow up is done promptly.
2. In a Service department for example, you will want to record all in-coming service calls and ensure that all these request are promptly serviced or acted upon. You would want all these information recorded and available to you at your finger tips as and when you need it.
1. Can scale from 1 to 30 users depending on the license purchased. Can be used in Workgroup mode for 1 to 3 users and Client Server Mode for 4 to 30 users. For the Windows 95/ 98/ ME/ 2000/ XP or NT4.0 or above platform.
2. User Level security instead of password security.
3. Powerful User Permission features allowing you to specify No Access, Read Only, Add, Add & Edit, Add, Edit & Delete or Full User Access to all main data forms.
4. In-built Back up and Restore function (Using Zip compression format).
5. Context Sensitive Help documentation
6. Preview all reports on screen before printing
7. Export reports to PDF, RTF, HTML, EXCEL and other popular formats.
8. Powerful search and filter functions for locating specific calls.
9. Records the username, date & time of all users who created a new call as well as the username, date & time of users who last edited the calls for easy auditing.
10 . Create and open multiple databases meaning that you can use it for more than one company.
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